Cookie Policy

What Are Cookies and Tracking Technologies?

Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences, understand how you interact with our site, and provide you with a more personalized experience. Beyond traditional cookies, we also use web beacons, pixel tags, and local storage technologies to enhance your browsing experience.

These technologies work together to create a comprehensive understanding of how our website performs and how we can better serve our users in the financial services sector. Think of them as digital breadcrumbs that help us navigate your journey through our platform and improve it along the way.

Types of Tracking Technologies We Use

How We Use Tracking Technologies

Website Performance and Optimization

We use analytics cookies to understand which pages are most popular, how long visitors spend on different sections, and where users might encounter difficulties. This information helps us optimize our financial learning resources and ensure our platform serves the South African market effectively. For instance, if we notice users frequently abandoning a particular learning module, we can investigate and improve that content.

Personalization and User Experience

Functional cookies allow us to remember your preferences, such as your preferred language settings, recently viewed content, or learning progress. This means when you return to polventorahub.com, you can pick up where you left off in your financial education journey without having to reconfigure your preferences each time.

Security and Fraud Prevention

Essential cookies help us maintain the security of our platform by detecting suspicious activity and preventing unauthorized access. In the financial services sector, security is paramount, and these cookies help us protect both your data and our systems from potential threats.

Detailed Cookie Information

Cookie Name	Purpose	Duration	Type
_ga	Google Analytics - distinguishes users	2 years	Analytics
_gid	Google Analytics - distinguishes users	24 hours	Analytics
session_id	Maintains user session	Session	Essential
user_preferences	Stores user settings and preferences	1 year	Functional
marketing_consent	Tracks marketing consent status	1 year	Marketing

Managing Your Cookie Preferences

Browser-Specific Instructions

Data Retention and Storage

We retain cookie data for different periods depending on the type and purpose of the cookie. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for the duration specified in the cookie table above. Analytics data is typically retained for 26 months, while marketing cookies may be stored for up to 2 years.

All cookie data is stored securely and in compliance with applicable data protection regulations. We regularly review our data retention practices to ensure we only keep information as long as necessary for the purposes outlined in this policy.

Third-Party Cookies

Some cookies on our site are set by third-party services we use to enhance your experience. These include analytics providers like Google Analytics, social media platforms for sharing content, and advertising networks. Each third-party service has its own privacy policy and cookie practices, which we encourage you to review.

We carefully select our third-party partners and require them to maintain appropriate data protection standards. However, we do not control these third-party cookies directly, and their use is subject to the respective third parties' privacy policies.

Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice through our website or email communications.

We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.